Effective Date: July 21, 2025

At Safemed Equipment LLC, your satisfaction is important to us. Please read our refund policy carefully before making a purchase.

1. Eligibility for Returns
• Returns are accepted within 14 days of delivery.
• Items must be unused, in original packaging, and in resalable condition.
• Returns are not accepted for opened hygiene-related items, customized products, or used medical equipment.

2. Non-Returnable Items
• Face masks, nebulizers, CPAP accessories, and other personal medical items.
• Products marked as non-returnable at the time of purchase.

3. How to Request a Return
• Contact us at support@safemedequipment.com with your order number and reason for return.
• We will provide instructions and a return authorization, if applicable.

4. Refunds
• Once the return is received and inspected, refunds will be processed to the original payment method.
• Shipping charges are non-refundable.
• Restocking fees of up to 15% may apply for certain returns.

5. Damaged or Defective Items
• If you receive a defective or damaged item, notify us within 3 business days of delivery.
• We will replace the item or issue a full refund after verification.

6. Cancellations
• Orders can be canceled within 1 hour of placing the order. After that, the order may already be processed or shipped.